Latest statistics on ID Theft in from Javelin Research

Javelin is the leading provider of independent, industry-specific, quantitative research and strategic direction for payments and financial services initiatives. Javelin conducts rigorous research and analysis to create successful strategies related to financial institutions, payments firms, technology vendors, merchants and billers, regulators and other policy-makers, associations, and consumer or business end-users.

According to Javeline’s latest research,  in 2010, identity theft and fraud claimed fewer victims than in any other period since Javelin began conducting surveys in 2003. Driving that decrease was the reduced rate of existing account fraud, although incidents of all types of fraud dropped from 2009. Meanwhile, consumer costs, the average out of pocket dollar amount victims pay, increased, reversing a downward trend in recent years. This increase can be attributed to new account fraud, which showed longer periods of misuse and detection and therefore more dollar losses associated with it than any other type of fraud.

The Javelin 2011 Identity Fraud Survey Report provides a detailed, comprehensive analysis of identity fraud in the United States to help consumers and businesses better understand the effectiveness of methods used for its prevention, detection and resolution. A nationally representative sample of 5,004 U.S. adults, including 470 fraud victims, was surveyed via a 50 question phone interview, providing insight into this crime and the affects on its victims. This report, supported by the Better Business Bureau, is issued as a longitudinal update to the Javelin 2005, 2006, 2007, 2008, 2009 and 2010 Identity Fraud Survey reports and the Federal Trade Commission’s (FTC’s) 2003 report.

Javelin’s eighth annual Identity Fraud Survey Report is the most comprehensive research study of the subject in the United States. It assesses the effectiveness of methods used for fraud prevention,  detection and resolution and provides the basis for fact based benchmarking and recommendations.  For more, visit https://www.javelinstrategy.com/research/Brochure-209

FTC Fines Company for ID Theft Scam

According to a recent press release from the FTC, LifeLock, Inc. has agreed to pay $11 million to the Federal Trade Commission and $1 million to a group of 35 state attorneys general to settle charges that the company used false claims to promote its identity theft protection services, which it widely advertised by displaying the CEO’s Social Security number on the side of a truck.

In one of the largest FTC-state coordinated settlements on record, LifeLock and its principals will be barred from making deceptive claims and required to take more stringent measures to safeguard the personal information they collect from customers.
“While LifeLock promised consumers complete protection against all types of identity theft, in truth, the protection it actually provided left enough holes that you could drive a truck through it,” said FTC Chairman Jon Leibowitz.

“This agreement effectively prevents LifeLock from misrepresenting that its services offer absolute prevention against identity theft because there is unfortunately no foolproof way to avoid ID theft,” Illinois Attorney General Lisa Madigan said. “Consumers can take definitive steps to minimize the chances of having their personal information stolen, and this settlement will help them make more informed decisions about whether to enroll in ID theft protection services.”

More…

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26 RED FLAGS FOR ID THEFT

Concluding this round of guidance for the Red Flags Rule in effect as of December 31, 2010, here are the 26 Red Flags identified by the FTC–the government agency charged with enforcing compliance with this latest legislation related to identity theft prevention. 

1. A fraud alert included with a consumer report.

2. Notice of a credit freeze in response to a request for a consumer report.

3. A consumer reporting agency providing a notice of address discrepancy.

4. Unusual credit activity, such as an increased number of accounts or inquiries.

5. Documents provided for identification appearing altered or forged.

6. Photograph on ID inconsistent with appearance of customer.

7. Information on ID inconsistent with information provided by person opening account.

8. Information on ID, such as signature, inconsistent with information on file at financial institution.

9. Application appearing forged or altered or destroyed and reassembled.

10. Information on ID not matching any address in the consumer report, Social Security number has not been issued or appears on the Social Security Administration’s Death Master File, a file of information associated with Social Security numbers of those who are deceased.

11. Lack of correlation between Social Security number range and date of birth.

12. Personal identifying information associated with known fraud activity.

13. Suspicious addresses supplied, such as a mail drop or prison, or phone numbers associated with pagers or answering service.

14. Social Security number provided matching that submitted by another person opening an account or other customers.

15. An address or phone number matching that supplied by a large number of applicants.

16. The person opening the account unable to supply identifying information in response to notification that the application is incomplete.

17. Personal information inconsistent with information already on file at financial institution or creditor.

18. Person opening account or customer unable to correctly answer challenge questions.

19. Shortly after change of address, creditor receiving request for additional users of account.

20. Most of available credit used for cash advances, jewelry or electronics, plus customer fails to make first payment.

21. Drastic change in payment patterns, use of available credit or spending patterns.

22. An account that has been inactive for a lengthy time suddenly exhibiting unusual activity.

23. Mail sent to customer repeatedly returned as undeliverable despite ongoing transactions on active account.

24. Financial institution or creditor notified that customer is not receiving paper account statements.

25. Financial institution or creditor notified of unauthorized charges or transactions on customer’s account.

26. Financial institution or creditor notified that it has opened a fraudulent account for a person engaged in identity theft.

It’s a long, but not exhaustive list.  The most important thing for companies is to have a written Red Flags policy to demonstrate due diligence.  We will all be working together in the spirit of the law–helping head off the high cost of identity on individuals, companies, and the county at large.  For more information visit www.hvshred.com

Shredding service is good for your heart

Since February is heart health month and today is Valentine’s Day, let’s review why shredding is good for your heart.

Heart disease and stroke are the #1 and #3 killers of women in the United States respectively.  Here’s how shredding can help: 

  • SECURITY-Shredding is done ON-SITE while you watch on a color monitor
  • COMPLIANCE-The certificate of destruction supports your due diligence
  • WELL BEING-Quickly purge old files without worries about staples, paperclips, jams or broken shredders!
  • GREEN-All shredded paper is recycled!
  • NO RISK-No long-term contracts

We have shredding solutions for all Hudson Valley businesses and residents–check out https://www.hvshred.com for more information.

What is the right approach to the Red Flags Rule?

Continuing with our project of helping our community weed through the new legislation, this week we turn our focus to “What is the right approach to the Red Flags Rule?”

At its core, the Red Flags Rule requires a risk-based approach.  Each financial institution or creditor must conduct a risk assessment in order to develop and implement a program that is appropriate to the size and intricacy of the organization and the nature and scope of its activities.  In addition, the Program must allow the organization to address changing identity theft risks.  The risk assessment should document a complete analysis of the identity theft risks in a succinct manner so that it can be easily shared and communicated across the organization, including to the board of directors, management, and appropriate staff.  Examples of risk factors that should be used to identify red flags include:

  • Types of covered accounts the organization offers or maintains;
  • Methods the organization offers to open covered accounts;
  • Methods the organization provides to access covered accounts;
  • Previous experiences with identity theft

The program must incorporate oversight of third-party service providers to ensure regulatory compliance on their part as well.  Guidelines issued by the FTC are helpful.

Keep heart everyone–we will get through navigating this new legislation together.

For more information on identity theft prevention visit www.hvshred.com