Happy Thanksgiving and Safe Holiday Shopping

First of all, our best wishes to all for a Happy Thanksgiving!

Now, our annual public service reminder to shop safely over the holidays:

Many people will be using their credit cards more during the holiday season. This creates increased risk for identity theft. Here are some tips to keep in mind as you do your shopping:

* Empty your wallet. Only carry what you really need. Get rid of extra cards and absolutely any Social Security Cards.
* Keep a close eye on your mail. Statements and invoices you don’t recognize are a red flag for fraud.
* Check you credit card statements closely. It is easy to do frequently online.
* Shred all of the credit card offers that come in the mail.
* If you shop online make sure the site is secure (has an https at the start of the address bar).

Once again, at HV Shred, we thank you for your continued support and hope the season brings you good times with friends and family.

For more information on how HV Shred can help ease the worries and hassle of identity theft, visit www.hvshred.com

HV Shred CAN Shred Water Damaged Paper

The time has come to pick up the pieces after the storm once again.  Last year it was Irene, this year it is Sandy.  Hurricane, tropical storm, or Frankenstorm–whatever you call it the weather phenomenon that swept through the Northeast the last week of October, Hudson Valley businesses are wading through a lot of water damaged paper.  

The answer to the most asked question this week is, “YES! We can shred water damaged paper”. In addition to being the most secure and environmentally friendly method of disposing of obsolete confidential paperwork, outsourcing to an on-site shredding service is all about making the disposal process as easy as possible. We can not only shred your wet paper, we will also do the labor of carrying the extra heavy paperwork up from your basement. As with all our service, there is never a need to sort out staples, paperclips, folders, envelopes, bank books, checkbooks, or message pads. Our 5/8 inch knives easily turn it all into bits!

Among the other highlights of using an on-site shredding service is that we provide a certificate of destruction which substantiates each client’s due diligence with the alphabet soup of Federal Regulations–all the more important as State Attorneys General are now empowered to levy fines for breaches.

Interestingly, your shredded paper could end up recycled into the very product used to rebuild–much of the recycled office paper is now going into sheetrocking products.
For more information about how we can help you securely dispose of confidential paperwork–water damaged or not–call (845) 705-7279 or email judith@hvshred.com

We hope you didn’t suffer any damage due to Sandy–if you did, please let us help.

Another Scam Alert: Confirm The Flight Reservation You Didn’t Make

Like it or not, the holiday commercials have already started running.  Since the holiday season also brings higher rates of travel and package delivery, please be wary of another identity theft scam.   These scams are typically through email with an alert notifying you about airline reservations or a package.  If you follow the instructions, you may end up downloading malware designed to take control of your computer and turn it into a spamming robot, harm it with a virus, or mine your files for financial information.  Following the link will take you to a site that looks real but is fake.  When you log in, it captures your user name a password so criminals can get into your real accounts.

Historically, those threats were limited to your PC, which should be protected with security software.  Today, so much is done via smart phones a door has been opened to “smishing” (a word play on “phishing”-short message service (aka texting) )  The best plan is to not open these emails and definitely do not open the links.

The Better Business Bureau named phishing as its top scam of 2011 and fake sigtes are more believable than ever.

Protect yourself by never clicking on a link to your on-line accounts through email or calling an account related phone number in a text message someone sends you.  Instead, type in addresses you know are trustworthy to track your travel plans and packages.

Travelling and receiving packages is a great thrill especially this time of year–let’s keep it safe!

For more tips on id theft protection, visit www.hvshred.com

Latest Scam Alert from Internet Crime Center

Checking one of our favored alert sites, the Internet Crime Complaint Center (IC3) indicated we should all be wary of dating extortion scams.  The IC3 recently received reports regarding a scam that baits individuals into intimate online conversations and then extorting them for financial gain. The scam was initiated after the victims met someone online, such as on a dating site, and were asked to connect via a specific online social network. Shortly after, the conversations became sexual in nature. Later, victims received text messages, either containing their names, asking if it was them or containing a statement that indicated their names were posted on a particular website. The victims were provided a link to a page on the website that claimed they were a “cheater.” Photos of the victims and their telephone numbers were also posted. There was an option to view and buy the posted conversations for $9. Victims were also given the option to have their names and conversations removed for $99. Some were even told that once the payment was made, the information would be removed within an hour and the website would not allow anyone to post anything pertaining to the victims’ names again. However, reports do not indicate that the information was ever removed.

Our goal to is to keep all from falling victim to this or any id theft scam!

For more information on identity theft safety, please visit www.hvshred.com

Electronics Recycling this Friday

Following up on another successful event this past June, as Chair of the Dutchess County Regional Chamber’s Green Life Committee, I am happy to share that our Fall recycling day will be this Friday, October 26th 10am-4pm at the Hudson Valley Marketplace (130 Salt Point Turnpike Poughkeepsie).

Flyer for October 26th Electronics Recycling

In June, thanks to the support of the local community, we safely and securely disposed of another 22 tons of unwanted monitors, printers, keyboards, VCR’s, batteries, cell phones, terminals, cables, fax machines, radios, modems, CRT’s, telephones, TV’s, CPU’s, copiers, typewriters and stereo equipment. We filled several more tractor trailers and box trucks and raised another $1600 for the Chamber Education Foundation. That brings us up to nearly 50 tons and over $3000 since we started doing this last October.

Businesses need to pre-register by calling Whitney Haddard at the Dutchess Chamber (845) 454-1700 ext 1000

Any questions, please also contact Whitney at the Chamber.

Looking forward to another great event!

For more information on electronics recycling as well as secure disposal of confidential paperwork, visit www.hvshred.com

Smartphone Safety Tips

This week’s blog is again about educating our community about safe practices in the world of continuing advanced technology. The Internet Crime Complaint Center (IC3) has been made aware of various malware attacking Android operating systems for mobile devices. Some of the latest known versions of this type of malware are Loozfon and FinFisher. Loozfon is an information-stealing piece of malware. Criminals use different variants to lure the victims. One version is a work-at-home opportunity that promises a profitable payday just for sending out email. A link within these advertisements leads to a website that is designed to push Loozfon on the user’s device. The malicious application steals contact details from the user’s address book and the infected device’s phone number.

FinFisher is a spyware capable of taking over the components of a mobile device. When installed the mobile device can be remotely controlled and monitored no matter where the Target is located. FinFisher can be easily transmitted to a Smartphone when the user visits a specific web link or opens a text message masquerading as a system update.

These are just two examples of malware used by criminals to lure users into compromising their devices.

Safety tips to protect your mobile device:

 • When purchasing a Smartphone, know the features of the device, including the default settings. Turn off features of the device not needed to minimize the attack surface of the device.

• Depending on the type of phone, the operating system may have encryption available. This can be used to protect the user’s personal data in the case of loss or theft.

 • With the growth of the application market for mobile devices, users should look at the reviews of the developer/company who published the application.

• Review and understand the permissions you are giving when you download applications.

• Passcode protect your mobile device. This is the first layer of physical security to protect the contents of the device. In conjunction with the passcode, enable the screen lock feature after a few minutes of inactivity.

• Obtain malware protection for your mobile device. Look for applications that specialize in antivirus or file integrity that helps protect your device from rogue applications and malware.

• Be aware of applications that enable Geo-location. The application will track the user’s location anywhere. This application can be used for marketing, but can be used by malicious actors raising concerns of assisting a possible stalker and/or burglaries.

• Do not allow your device to connect to unknown wireless networks. These networks could be rogue access points that capture information passed between your device and a legitimate server.

• If you decide to sell your device or trade it in, make sure you wipe the device (reset it to factory default) to avoid leaving personal data on the device.

•Smartphones require updates to run applications and firmware. If users neglect this it increases the risk of having their device hacked or compromised.

• Avoid clicking on or otherwise downloading software or links from unknown sources.

• Use the same precautions on your mobile phone as you would on your computer when using the Internet.

If you have been a victim of an internet scam or have received an e-mail that you believe was an attempted scam, please file a complaint at www.IC3.gov.

For more information on ID Theft Protection visit www.hvshred.com

 

FTC Cracks Down on Tech Support Scams

In a recent press release, the FTC (the government agency charged with consumer protection) announced a major international crack down on tech support scams in which telemarketers masquerade as major computer companies, con consumers into believing that their computers are riddled with viruses, spyware and other malware, and then charge hundreds of dollars to remotely access and “fix” the consumers’ computers. 

According to the press release, at the request of the FTC, a U.S. District Court Judge has ordered a halt to six alleged tech support scams pending further hearings, and has frozen their assets.

The FTC charged that the operations – mostly based in India – target English-speaking consumers in the United States, Canada, Australia, Ireland, New Zealand, and the U.K.  According to the FTC, five of the six used telemarketing boiler rooms to call consumers.  The sixth lured consumers by placing ads with Google which appeared when consumers searched for their computer company’s tech support telephone number. 

According to the FTC, after getting the consumers on the phone, the telemarketers allegedly claimed they were affiliated with legitimate companies, including Dell, Microsoft, McAfee, and Norton, and told consumers they had detected malware that posed an imminent threat to their computers.  To demonstrate the need for immediate help, the scammers directed consumers to a utility area of their computer and falsely claimed that it demonstrated that the computer was infected.  The scammers then offered to rid the computer of malware for fees ranging from $49 to $450.  When consumers agreed to pay the fee for fixing the “problems,” the telemarketers directed them to a website to enter a code or download a software program that allowed the scammers remote access to the consumers’ computers.  Once the telemarketers took control of the consumers’ computers, they “removed” the non-existent malware and downloaded otherwise free programs.

Before sharing any personal information with a company, make sure you have confidence the company is on the up and up.

For more id theft protection tips, visit www.hvshred.com

Electronics Recycling Event Friday, October 26th

As the Chairperson for the Dutchess Chamber’s Green Committee I am excited to share the details about our latest electronics recycling event Friday, October 26th running from 10am-4pm.

There is a suggested donation of $5 per carload for the public and $20 for businesses to benefit the Chamber Foundation.  Businesses must pre-register with Whitney at the Chamber 454-1700 ext 100 or email Whitney@dcrcoc.org

With your help, our previous events collected nearly 50 tons of recyclables and raised over $3000 for the Foundation.   The event is hosted by the Hudson Valley Market Place just off Salt Point Turnpike in Poughkeepsie.  Thanks also to our generous sponsors at Royal Carting and Covanta Energy

Please also help us spread the word as broadly as possible.

 More details are on our website www.hvshred.com

 To a greener today! 

Judith Papo

Help Avoiding Added Damage from a Car Accident

We keep our eyes open for opportunities to help our community gain awareness of all the situations their identity may be compromised. In this week’s blog, we thank the National Association of Insurance Commissioners (NAIC) for bringing another such situation into focus. In an automobile accident, the first concern is safety and the second is your vehicle. Likely, the last thing on your mind is protecting your identity. A recent survey by the National Association of Insurance Commissioners (NAIC) suggests that, after an accident, many Americans do not really know what information they should share with the other driver. State laws vary, but in most cases you need only provide your name and vehicle insurance information, which should include the name and phone number of your insurance provider. Sharing personal information such as your address and phone number may put your privacy and identity at risk. However, if another driver is unable to provide vehicle ownership and/or insurance information it is appropriate to ask for their phone number, address and driver’s license number.

According to the July 2012 survey:
• Thirty-eight percent of consumers believed they should share their driver’s license number with the other driver.
• So what’s the risk? Many retailers accept driver’s license information to verify your identity over the phone. In fact, your license number is the most common way to confirm your identity after Social Security number and date of birth.
• Twenty-five percent of consumers surveyed said they would share their home address.
• Actually, your home address gives identity thieves the physical location of your mail or garbage, the first place criminals often look for personal financial information. And, now a stranger knows where you live, possibly putting your personal safety at risk.
• Twenty-nine percent of survey respondents believed they are required to share personal phone numbers. In fact, sharing your phone number is rarely necessary.

Identity theft is one of the fastest-growing crimes in the United States. The Federal Trade Commission estimates nearly nine million consumers have their identities stolen each year, disrupting finances and damaging credit histories and reputation. Knowing what to share helps keep property and identities safe.

For more identity theft resources, please visit www.hvshred.com

Fraud Aimed at the Unemployed

Always a wealth of useful information, the latest issue of Consumer Reports highlighted the latest in fraud scams. Especially with the rise in unemployment, fraudsters have found a vulnerable population in job seekers. Last May, job hunters using computers at a public library in Columbus, Ohio, to search the want ads were approached by a “recruiter” looking to fill positions at a new store nearby. The sneak used the library to conduct job interviews, and candidates filled out applications with their name, date of birth, Social Security number, and more.

When the applicants later went to the store for training, they learned that the recruiter wasn’t associated with it at all. Rather, face-to-face job interviews are a new and brazen way to extract information for ID theft.
Job scams rank seventh on the BBB’s top 10 scams list, and such come-ons also involve work-at-home schemes including stuffing envelopes, assembling merchandise, medical billing and claims processing, and reshipping what the victim may not know are stolen goods.

ID theft was the biggest category on the FTC’s 2011 complaint list. Thieves use a wide variety of tactics to get you to give up key information that lets them steal from your existing bank and credit accounts or use your Social Security number to open phony financial accounts and commit other crimes in your name.

Protect yourself: Never give your personal information to anyone who telephones, e-mails, texts, or otherwise initiates contact with you. Monitor your financial accounts weekly or even daily, place a security freeze on your credit reports at all three credit bureaus, and file an ID-theft report with the local police if you get swindled.
If someone approaches you with a job, contact the prospective employer to verify that the recruiter and the job opening are legitimate. There should be no need for checking-account and other financial information on your application.

For more on identity theft protection, visit www.hvshred.com