Be Wary of the Debit Card Scam

This week we use our blog to remind our community about a common scam.  Always be wary of automated voice messages when you pick up a call.  An ongoing scam is the one that alerts recipients that their debit cards are inactive, frozen, or locked.  Oftentimes, these calls repeat and have an official and insistent tone.

The automated system prompts listeners to press 1 to re-activate the card and, once the key is pressed, the robot asks for their card number and PIN.

If you get an automated call—HANG UP!

If you are concerned about any of your cards, contact your financial institution directly to verify.  Initiate all calls that involve sharing personally identifying information.  Those are best practices to deter identity thieves.

For more information on identity theft protection, please visit www.hvshred.com

Electronics Recycling Days in November

It’s time again for another round of electronics recycling. As Co-Chair of the Dutchess County Regional Chamber’s Green Life Committee, I am happy to share that our Fall recycling days will be Friday (businesses) and Saturday (residential) November 1st and 2nd 10am-4pm at Recycle Depot 230 Van Wagner Road Poughkeepsie NY

Flyer for November 2013 Electronics Recycling

In 2012, thanks to the support of the local community, we safely and securely disposed of another 22 tons of unwanted monitors, printers, keyboards, VCR’s, batteries, cell phones, terminals, cables, fax machines, radios, modems, CRT’s, telephones, TV’s, CPU’s, copiers, typewriters and stereo equipment. We filled several more tractor trailers and box trucks and raised another $1600 for the Chamber Education Foundation. That brings us up to nearly 50 tons and over $3000 since we started doing this in October, 2011.

For more information, please visit www.hvshred.com

Identity Theft Risks on the New Healthcare Exchanges

In this week of the launch of healthcare exchanges we turn to a regular go to for our Blog to publicize the most timely identity theft protection information is the The Identity Theft Resource Center (ITRC). In a recent article, the President & CEO Eva Velasquez voiced concerns regarding the potential for new scams concerning the implementation of the Health Insurance Exchange (HIE) websites as part of the Patient Protection and Affordable Care Act (aka Obamacare).

These exchanges are currently online with enrollment due to start on October 1st.
According to the Act, each state must implement insurance exchanges. These exchanges are to serve as online marketplaces (websites) for consumers to compare rates and make choices about which health insurance coverage is best for them. Each state has the ability to determine the best way to manage these exchanges in order to meet the needs of their uninsured residents.

The open enrollment period for these exchanges begins on October 1, 2013. There is huge potential for misinformation and misunderstanding with this new insurance exchange program. Consumers will now be mandated (or face a penalty come tax time) to purchase health insurance if they don’t have existing coverage. The official website, www.healthcare.gov will be used by the majority of the states. Use this URL as your starting point—this is the site dedicated by the government and will be the safest gateway to the marketplace.

Scams and fake websites will no doubt try to trick consumers into thinking that it is either the federal health exchange website or one of the alternative state websites. Without known and reliable sources, there exists a great opportunity for gaming of the Internet search engines to attract consumers to websites intent on harming them by eliciting the fraudulent collection of personal identifying information (PII). There is a need to present factual information about which websites represent the accredited websites for the new insurance exchanges.

As always, be mindful of whom you are sharing confidential information with.

For more on identity theft best practices visit www.hvshred.com

Identity Thieves Prey on Recently Deceased

As a matter of practice, we use our blog to educate our community. Identity Theft Prevention is often a dim but necessary topic. In this case, it is more dim than usual. The cautionary story comes from identity theft on top of the heartbreaking loss of a loved one.

Recently in Virginia Beach, VA, the tragic death of an 18 year old young man was compounded by identity theft. Especially in such a case, identity theft is low on the list of concerns for the family. Unfortunately, it should be a priority one. In less than 8 weeks after Gregory Welch, an 18 year old, died in a car wreck his parents realized that his identity had been stolen.

Some tips for anyone assigned as an executor:
(1)Close all known financial accounts.
(2)Notify the credit-reporting agencies of the death.
(3)Check the credit report after six months and a year.

For more information on Identity Theft Prevention and best practices, please visit www.hvshred.com

Best Practices to Avoid the Pitfalls of Phishing

As a review of best practices, this week we focus on the pitfalls of phishing. It’s nothing new, but sometimes it helps to have a reminder. If you open an email or text, and see a message like:
“We suspect an unauthorized transaction on your account. To ensure that your account is not compromised, please click the link below and confirm your identity.”
“During our regular verification of accounts, we couldn’t verify your information. Please click here to update and verify your information.”
“Our records indicate that your account was overcharged. You must call us within 7 days to receive your refund.”
The senders are phishing for your information so they can use it to commit fraud.
The best course of action is to delete the email and text right away. Legitimate companies don’t ask for personal information via email or text.

The messages may appear to be from organizations you do business with – banks, for example. They might threaten to close your account or take other action if you don’t respond.
Don’t reply, and don’t click on links or call phone numbers provided in the message, either. These messages direct you to spoof sites – sites that look real but whose purpose is to steal your information so a scammer can run up bills or commit crimes in your name.
If you’re concerned about your account or need to reach an organization you do business with, call the number on your financial statements or on the back of your credit card.
To avoid a phishing attack:
• Use trusted security software and set it to update automatically.
• Only provide personal or financial information through an organization’s website if you typed in the web address yourself and you see signals that the site is secure, like a URL that begins https (the “s” stands for secure). Unfortunately, no indicator is foolproof; some phishers have forged security icons.
• Review credit card and bank account statements as soon as you receive them to check for unauthorized charges. If your statement is late by more than a couple of days, call to confirm your billing address and account balances.

For more useful tips on information safety, please visit www.hvshred.com

Reminder: Rotary Shred Event Saturday September 28th

The date is getting nearer so we want to make sure the word is out! The Poughkeepsie Arlington Rotary is holding a Community Shred Event hosted by LaGrange Pharmacy and Bridgeway Federal Credit at the new plaza at the junction of Routes 82 and 55 in LaGrangeville, NY. Only 3 more weeks to gather your confidential paperwork to take advantage of this great opportunity to securely dispose of your paperwork as well as support a great cause.

On-site shredding service will be provided by HV Shred, Inc from 9am-noon. 100% of the suggested $10 per box/bag donation will go to the community improvement projects run by the Poughkeepsie Arlington Rotary.

No need to worry about staples, paperclips, spiral notebooks, or even bank books. HV Shred’s high tech shredding knives can easily shred through all that. In addition, all the shredded paper is recycled helping to preserve and protect our local and global environment.

For more information, please contact Judith a (845) 705-7279

We’re looking forward to a big crowd so we can fully fund all the Poughkeepsie Arlington Rotary programs in the upcoming year.

Help us make it a success–and protect your identity and the earth as well!

See you Saturday, September 28th 9am-noon at 1520 Route 55 in LaGrangeville NY 12540

Another Small Business Scam to Be Wary Of

Here it is—Labor Day! Time to put away the bathing suits and get back into our business suits. As always, rule #1 when it comes to identity theft best practices is always be wary and mindful of scams.

One that never seems to go away and has the goal of scaring small-business owners and corporations into “so called compliance” is solicitations for preparing so-called required corporate records. The fee can be $125 or more for preparing the documents. A return envelope is often included. The paperwork looks legitimate and looks like it could be from a state government office.

It is nothing but garbage—our favorite advice is “shred it!”.

There have been reports of church leaders and sorority sisters getting similar forms, too. So if you received something in the mail because of some corporate affiliation, read it very, very carefully before sending any money. And definitely check with your accountant to double check legitimacy.

Regulators say solicitations are hitting small-business owners in several states.
The target is a small-business owner who is busy juggling many duties and may be tricked into thinking that some state government agency is requiring yet another form and another fee.

The so-called compliance solicitation can include a form called “2013 — Annual Corporate Records Form.” Accountants say the letter attempts to confuse unsuspecting business owners by using “official-looking documents.”
It’s misleading. Don’t fall for it. Again, our favorite advice is “Shred It!”

For more information on best practices regarding identity theft prevention and government compliance issues, please visit www.hvshred.com

Back to College ID Theft Advice

At HV Shred, the majority of our clients are commercial. Nevertheless, we like to use our blog for public service type announcements. We came across this good advice in one of our trade journals so wanted to pass it along.

It’s the season where we experience the bittersweet send off of our “not so young anymore adults” to college.

In reality, most students are not required to take any personal finance classes in high school. When they head off to college they have to not only learn how to get to their classes but how to take care of their own budget. Please remember to talk to your kids about identity theft before they head off to college. Some basic things to remind them:
• Lock up your personal information. Too many people are coming and going in a dorm room.
• Shred everything with personal information before you toss it.
• Learn how to check your credit score. This should be done at least once a year or better yet once a semester.

For more practical advice on best practices related to identity theft prevention, please visit www.hvshred.com

Paper-based ID Theft Still Predominates

Despite all the worries about on-line hacking, paper based identity theft is still appears to be the most prevalent. Criminals do what is easiest—there’s nothing much easier than going through the garbage at likely targets.

Along those lines, in a recent article in FCW: The Business of Federal Technology, Stephen Warren, Acting Assistant Secretary for Information and Technology at the Department for Veterans Affairs cited paper based compromises as the leading cause of data breaches at the VA.

Warren briefed reporters Aug. 8 on the data breach reports his agency submitted to Congress for April, May and June, and stated that while theft of electronic devices containing patient information is rare and “holding steady,” upwards of 98 percent of data breaches continue to involve “physical paper.”

Problematic paper records include documentation misplaced, mishandled or improperly mailed by agency employees – VA’s data breach report over the three-month period suggests such mistakes happen hundreds of times per month. In many such cases, a veteran’s claim – containing Social Security numbers, address, compensation and pension claim ratings – is exposed publicly or sent to the wrong veteran.

Warren offered the reassurance that patients that experience privacy issues are frequently offered credit protection services from VA.

Over the three-month period, no data breaches were classified as high risk, and most were rated as low risk.
Taking a lesson from the VA, whether it’s a government entity, a private business, or personal paperwork, best practices recommend it’s always a good idea to have systems in place to properly handle confidential paperwork. When discarding, shredding and recycling is often the simplest and most secure.

For more on secure document destruction please visit www.hvshred.com

Best Practices When Email is Hacked

The Federal Trade Commission is the government office most involved with helping Americans avoid as well as make it through identity theft issues. Their website is a good source for information when it comes to best practices in identity theft prevention.

In a recent blog called “Hacked Email”, the Federal Trade Commission listed several new tips to help people deal with email and social networking hacks, whether it’s lessening the chances of a hack in the first place, or recovering from a hack once it happens. http://www.onguardonline.gov/articles/0376-hacked-email

The FTC identifies signs an account may have been hacked such as friends and family members receiving messages the user didn’t send, a sent folder emptied, social media posts the user didn’t create, or email or other accounts the user can’t open.
If consumers think they have been hacked, the FTC encourages them to take the following actions:
• Make sure security software is up-to-date and delete malware;
• Change passwords;
• Check with their email provider or social networking site for information about restoring the account;
• Check account settings; and
• Tell your friends

Using unique passwords for important sites like banking and email and safeguarding user names and passwords can help users protect themselves from hackers. The FTC recommends users turn on two-factor authentication if a service provider offers it; not click on links or open attachments from unknown users; and only download free software from sites a user knows and trusts. When using a public computer, do not let web browsers remember passwords, and log out of all accounts when finished.

For more information on best practices for identity theft prevent, please visit www.hvshred.com